Resolve Firewall Problems

If you have an Internet connection and encounter a connection error (for example "Unable to connect to server https" error) when trying to activate, upgrade, deactivate or reactivate a license, this is caused by your firewall configuration.

You need to configure your firewall to allow the connection to the online activation server:

  • Server: flex1647.flexnetoperations.com
  • IP: 64.14.29.39
  • Port: 443 (https)

You need to configure your firewall to allow the connection to the TLM portal server: