Resolve Proxy Server Problems

If your machine connects to the internet via a Proxy server, you may encounter a connection error (for example "Unable to connect to server https" error) when trying to activate, upgrade, deactivate or reactivate a license. You need to store your Proxy information in TLM to make sure the connection to the online activation server uses the right settings:

  • Click on the Settings icon menu Icon settings
  • Enter your Proxy information and click on the "Save" button
  • You can reset all information by clicking on the "Reset" button

Settings